FAQs

You've got questions? We've got answers! 

Who can open a MyBrightFi account?

You and her and him and them. Everyone is welcome at MyBrightFi. You just have to be at least 18 and need a Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN), and be able to send us a picture of your U.S. government-issued ID (such as a U.S. driver’s license)

We’ve been hard at work to expand our services and make BrightFi even better for YOUR banking needs. To best serve our customers we are opening new accounts in stages. Once you submit your information we’ll stay in touch and keep you updated on your application status. We can't wait to get to know you!
BrightFi is currently pausing new account openings. If you have any questions, please reach out to the MyBrightFi customer support team by calling 1-888-627-5407.