FAQs

You've got questions? We've got answers! 

Where do I start?

You’ll need three things ready when you sign up for an account:

  • Social Security Number or Individual Taxpayer Identification Number
  • U.S. government-issued ID
  • A smartphone or computer with a camera to take your picture

We’ve been hard at work to expand our services and make BrightFi even better for YOUR banking needs. To best serve our customers we are opening new accounts in stages. Once you submit your information we’ll stay in touch and keep you updated on your application status. We can't wait to get to know you!
BrightFi is a financial technology company, not a bank. Banking services provided by Webster Bank, N.A. Member FDIC