FAQs

You've got questions? We've got answers! 

Why do you need to take my picture?

We do this to verify your identity, which protects you, too! Our sign-up system can quickly verify your identity with a photo of your U.S. government-issued ID and a selfie taken when you apply. It’s faster and easier than walking into a bank and opening an account.

We’ve been hard at work to expand our services and make BrightFi even better for YOUR banking needs. To best serve our customers we are opening new accounts in stages. Once you submit your information we’ll stay in touch and keep you updated on your application status. We can't wait to get to know you!
BrightFi is a financial technology company, not a bank. Banking services provided by Webster Bank, N.A. Member FDIC