FAQs

You've got questions? We've got answers! 

Why do you need to take my picture?

We do this to verify your identity, which protects you, too! Our sign-up system can quickly verify your identity with a photo of your U.S. government-issued ID and a selfie taken when you apply. It’s faster and easier than walking into a bank and opening an account.

The demand for our new product has been tremendous. To help onboard our new customers we have temporarily paused new applications. We can't wait to welcome you to BrightFi so please check back in the future when we hope to reopen applications.