FAQs

You've got questions? We've got answers! 

What if I lose my card?

Don’t worry! In the app, put a temporary hold on your card and if you do need to replace it, call our virtual branch staff at 1-888-627-5407. Replacement cards will cost $10 each.

We’ve been hard at work to expand our services and make BrightFi even better for YOUR banking needs. To best serve our customers we are opening new accounts in stages. Once you submit your information we’ll stay in touch and keep you updated on your application status. We can't wait to get to know you!
BrightFi is a financial technology company, not a bank. Banking services provided by Webster Bank, N.A. Member FDIC