FAQs

You've got questions? We've got answers! 

How long does it take to get an account?

As long as you have these two items handy, it should only take a few minutes:

  • Social Security Number
  • U.S.government-issued ID

Once you’re in, you’re in! You’ll immediately get your account number, can set up direct deposit or fund your account with a mobile check deposit. Once you fund your account, you can immediately start transacting online.

The demand for our new product has been tremendous. To help onboard our new customers we have temporarily paused new applications. We can't wait to welcome you to BrightFi so please check back in the future when we hope to reopen applications.