FAQs

You've got questions? We've got answers! 

I’m in the CHEX system. Can I still get an account?

Yes! We know how difficult it is to get a bank account once you’re in the CHEX system. We also know your past shouldn’t define your future. Our industry-leading verification tools mean we don’t have to rely on the CHEX system for the MyBrightFi sign-up process.

We’ve been hard at work to expand our services and make BrightFi even better for YOUR banking needs. To best serve our customers we are opening new accounts in stages. Once you submit your information we’ll stay in touch and keep you updated on your application status. We can't wait to get to know you!