About MyBrightFi

What is BrightFi?

BrightFi is a financial technology company, not a bank. Banking services are provided by Webster Bank, N.A. Member FDIC. BrightFi's mobile banking app, MyBrightFi, allows you to take control of your finances and keep more of your hard-earned money, without any hidden fees or surprises.

With a MyBrightFi account, you get:

A deposit account held by Webster Bank, N.A. Member FDIC. Each depositor FDIC insured for up to $250,000
Mastercard Debit Card
Direct deposit
Mobile check deposit
Cash withdrawal at 38,000 ATMs in the MoneyPass network
Savings Jars to put money aside for future expenses and goals
In-app Bill Pay via ACH or check
No overdraft fees (unlike traditional banks, you can’t spend what you don’t have)
Transfer to friends and family in the U.S. for no extra cost
Mobile app to manage your money all in one place

More features are rolling out soon – keep checking back with us to learn more!

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Who can open a MyBrightFi account?

You and her and him and them. Everyone is welcome at MyBrightFi. You just have to be at least 18 and need a Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN), and be able to send us a picture of your U.S. government-issued ID (such as a U.S. driver’s license)

Is my money safe?

Yes! Your MyBrightFi account funds are held at Webster Bank N.A., Member FDIC, and are FDIC insured up to $250,000. Our technology is best in class and we protect your account on a secure platform.

Can I write checks from my BrightFi account?

We have moved away from paper checks. You can make transactions almost anywhere in stores and online with your BrightFi Mastercard® debit card and mobile wallet. You can also pay bills using your card or by supplying your account & routing number to the merchant. You can also pay your bills in-app using our BillPay feature!

Can I have my paycheck directly deposited? How fast do I get my money?

Direct deposit is the ideal way to manage your money. Once you’ve signed into your account in the app, go to the main menu (swipe right, or click on the hamburger icon). You’ll see “Account Details” where your account number and routing number will be listed. Click the button that says “Direct Deposit Form”, and we’ll create a form you can either email or print out to give to your employer. If you have any issues, just contact our Customer Support Specialists and we’ll be happy to help. Your entire paycheck will be available immediately on your payday.

Can I deposit checks? How fast do I get my money?

You can deposit a check in-app using our mobile check deposit feature. If your check is accepted for deposit, the funds will be made available to you no later than five business days from the date your deposit was accepted. You can also set up direct deposit with your employer and have your paycheck directly deposited into your account for immediate access.

Can I deposit cash?

Unfortunately, you cannot deposit cash into your account using the MyBrightFi app yet, but that feature is coming soon!

Can I withdraw cash?

Yes! You can withdraw cash at any MoneyPass ATM without additional fees (find one near you here). You can withdraw cash at an out of network ATM, however third party fees may be charged by that ATM's service provider.

Is there overdraft protection?

At MyBrightFi, you spend what you have. We don’t charge overdraft fees because we don’t let you overspend. So no, we don’t offer overdraft protection because you won’t over spend. You can easily check your balance in the app before making a purchase.

I don’t have credit history. Can I still get an account?

Yes! We don’t run credit checks and you don’t need any prior credit history to join MyBrightFi. Your account can help you save time and keep more of your hard-earned money. You can manage and keep track of your money and work toward your financial goals.

I’m in the CHEX system. Can I still get an account?

Yes! We know how difficult it is to get a bank account once you’re in the CHEX system. We also know your past shouldn’t define your future. Our industry-leading verification tools mean we don’t have to rely on the CHEX system for the MyBrightFi sign-up process.

How does MyBrightFi make money?

MyBrightFi charges a subscription of $4.95 each month. That’s it. There are no hidden fees, no overdraft charges and we don’t try to sell you things you don’t need, like credit cards or loans. The account fee covers some of our operations. We also get a small percentage from the store when you use your card to make a purchase.

What are your fees?

One flat fee: $4.95 a month. That’s it! To see more about what’s included, checkout this list below.

Feature	Pricing
Digital banking tools (mobile and web); view transaction history and balance anytime, anywhere	Included
Savings Jars	Included (open up to three)
$0 opening and minimum balance	Included
No overdraft (spend only what you have!)	Included (no need to opt in)
Direct deposit	Included (we'll walk you through the easy process)
ATMs to withdraw cash	Included for the MoneyPass ATM network. Out-of-network ATMs may charge an additional fee; check with provider.
Mastercard® debit card	Included
Replacement card	$10 each card
Person to person transfers (U.S.)	Included; up to $4,000 in transfers per day; 8 external transfers per month; unlimited transfers to other MyBrightFi customers

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