1.The following E-Communication Disclosure (“Disclosure
”) applies to any and all communications or disclosures that we are legally required to provide to you in writing in connection with your BrightFi Account and any related products and services (“Communications
”), to the extent you have consented to receiving such Communications electronically and failure to consent will result in a declined application for a BrightFi Prepaid Visa Debit
Card, except as provided below.
Scope of Communications to Be Provided in Electronic Form
. When you use a product or service to which this Disclosure applies, you agree that we may provide you with any Communications in electronic format, and that we may discontinue sending paper Communications to you, unless and until you withdraw your consent as described below. Your consent to receive electronic Communications includes, but is not limited to:
(i) All legal and regulatory disclosures and communications associated with your BrightFi Account and any related products or services
(ii) Your Cardholder Agreement and any notices about a change in terms of your Cardholder Agreement
(iii) Privacy policies and notices
(iv) Error resolution policies and notices
(v) Responses to claims filed in connection with your BrightFi Account
(vi) Notices regarding insufficient funds or negative balances
Method of Providing Communications to You in Electronic Form
. All Communications that we provide to you in electronic form will be provided either (1) by access to a web site that we will designate in an e-mail notice we send to you at the time the information is available, or (2) by posting such Communications at www.mybrightfi.com
, or (3) by message or notification to your mobile phone (your carrier may charge normal rates for data usage / text messaging).
How to Withdraw Consent
. You may withdraw your consent to receive Communications in electronic form at any time by calling the number on the back of your Card, +1(888) 627-5407, or by emailing firstname.lastname@example.org, or by visiting www.mybrightfi.com or by writing to the Program Manager at
BrightFi - Virtual Branch at 4250 N Drinkwater Blvd #300 Scottsdale, AZ 85251.
If you do withdraw your consent, we will close your BrightFi Account, except where prohibited by law. We will not impose any fee to process the withdrawal of your consent to receive electronic Communications. Any withdrawal of your consent to receive electronic Communications will be effective only after we have a reasonable period of time to process your request for withdrawal. In the meantime, you will continue to receive Communications in electronic form. If you withdraw your consent, the legal validity and enforceability of prior Communications delivered in electronic form will not be affected.
How to Update Your Records
. It is your responsibility to provide us with your true, accurate and complete e-mail address (if you have elected to receive e-mail messages from us), your contact information including mobile phone number, and other information related to this Disclosure and your BrightFi Account, and to maintain and update promptly any changes in this information. You can update information(such as your e-mail address) through www.mybrightfi.com
, or by e-mailing email@example.com, or by calling the number on the back of your Card or +1 (888) 627-5407
Hardware and Software Requirements.
In order to access, view, and retain Communications that we make available to you electronically, you must have:
For the Mobile App:
· An Apple iPhone running a current version of iOS
· An Android phone running a current version of Android.
· Access to a cellular carrier
· Native browser that supports the iOS or Android operating system that is on most recent version
On desktop computers:
· Windows(7 or higher) or Mac OS X
· Microsoft Edge, Internet Explorer 11, Safari 9 (or higher), or the latest available version of Mozilla, Firefox or Google Chrome
Requesting Paper Copies.
We will not send you a paper copy of any Communication, unless you request it or we otherwise deem it appropriate to do so. You can obtain a paper copy of an electronic Communication by printing it yourself or by requesting that we mail you a paper copy, provided that such request is made within a reasonable time after we first provided the electronic Communication to you. To request a paper copy, call the number on the back of your Card, +1(888) 627-5407, or by emailing firstname.lastname@example.org, or by visiting www.mybrightfi.com, or by writing to the Program Manager at BrightFi - Virtual Branch at 4250 N Drinkwater Blvd #300 Scottsdale, AZ 85251 Termination/Changes
. We reserve the right, in our sole discretion, to discontinue the provision of your electronic Communications, or to terminate or change the terms and conditions on which we provide electronic Communications. We will provide you with notice of any such termination or change as required by law.